Frequently Asked Questions



What is the franchise fee?

Single territory - $32,500

Options for additional franchise territories may be purchased for $5,000

Initial franchise term:  10 years

Royalty:  5% of gross sales paid bi-weekly

How much is the total investment?

Range of $48,905 - $65,355

Low and high ranges are based on our experience and normal assumptions of costs that may vary lower or higher for specific CSS offices and territory market locations.  See details on our Estimated Initial Investment.

Is financing available?

We may finance up to $17,500 of the initial franchise fee.  A well-capitalized business is much more likely to succeed, and our financing option may allow for additional investment in the business in the early stages of its development.


Can you tell me about the training program?

Caring Senior Service provides initial training for up to 2 people.  Training takes up to one week with additional time if needed.  Training covers everything from marketing to high impact referral sources, recruitment and retention of Gold Level caregivers, and how to implement our GreatCareTM method. 

How do you help me get started?

Our QuickStart program will help you get your business started in as little as 30 days.  QuickStart is designed to take the guesswork out of the unknown and guides you through every step as you establish your business.  We assist with office space selection and negotiation, provide a complete list of the equipment and furniture we’ll purchase for your office, assist in your prepatory market research, and initiate recruitment of key staff.

We help you acquire permits and licenses when needed, set up your new business entity, and can arrange for legal and accounting consultations.  With our turnkey option – we do all these steps for you.

Do you assist me AFTER my Caring Senior Service office opens?

Yes.  We provide you with a dedicated Franchise Business Consultant to answer questions and provide guidance to make sure your operation is running smoothly and productively.  During your consultant’s on-site visits, comprehensive business analysis and strategic planning is conducted. 

Unlike other franchise companies, we provide you with office administrative support as well as all-inclusive operating software that allows you to conduct business anywhere there is an internet connection.  We calculate your payroll, cut your checks, and prepare your payroll tax forms – all for no added fee!  We also process background checks on your employees. 

To help market your business, we provide you with a local website, professionally designed materials, and ongoing sales training.  You will also be able to participate in annual peer retreats where we share industry information and best practices as well as training on new service offerings. 

Do I receive a protected territory where my office is located?

Yes.  All Caring Senior Service locations are granted an exclusive territory where no other Caring location will operate.  Your designated exclusive territory will consist of at least 20,000 seniors over the age of 65.

What makes Caring different from other homecare agencies?

There are many reasons clients choose Caring Senior Service.  Our GreatCareTM method delivers superior customer service to our clients by addressing the three leading concerns in homecare – Quality Caregivers, Care Solutions, and Active Involvement.  Our clients also enjoy our flat-rate pricing, same day service, and 24/7 access to management staff. 

Caring recognizes that caregiver services alone do not fit all needs and budgets for our clients and their families.  To that end, our home safety products provide options to help our clients remain safe and independent, and provide added revenue stream opportunities for our locations.

Great, I’m interested in Caring’s franchise opportunity.  What’s my next step?

Complete our franchise information request.  Our Franchise Development Officer, Mike Walls, will then contact you and walk you through the process.

September 29, 2010
Caring CEO Jeff Salter will Present at NAHC Annual Conference

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September 22, 2010
Caring Senior Service Awards Houston Franchise Territory

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July 14, 2010
Caring To Open 13th and 14th Franchise Locations

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May 12, 2010
Caring To Attend Atlanta Franchise Show

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March 9, 2010
Join Us In Philadelphia

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February 23,, 2010
Caring To Open 29th Office

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January 14, 2010
Houston Open House

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